Chapter 963
Chapter 948: Have Moved Their Minds
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After all, for this new ‘star service”, there is nothing else.
What they are most worried about is that once there is a loss due to this service regulation, the group will let them make up for the gap.
Now that Lu Huai’an said this, everyone felt relieved.
No matter what happens in the future, at least they can breathe a sigh of relief once Lu Huai’an’s words are over.
If quality problems are found, they should be held accountable, but the store will not help cover it up, nor will it shirk the blame.
It’s time to retreat, it’s time to exchange.
There is absolutely no sloppiness, and there is no perfunctory.
Clients who had no hope at all were shocked.
“They actually acted for real?”
“Xin’an Group is making a big move this time…”
“Is it really going to be returned?”
Many people don’t believe it very much. When they go back, they are really picking on all kinds of eggs, and if there is a problem, they go to the after-sales service.
Surprisingly, Xin’an Group accepted all of them.
Even, there are those who deliberately play tricks and replace them with a little problem. As long as it is confirmed that it is a quality problem, they will all be replaced!
This move shocked everyone.
You know, before this, all products are basically non-returnable out of the counter.
Have a quality problem? Then why didn’t you find it when you bought it yourself?
Merchants with conscience will ask them to take it back and repair it, and then it will be over.
There is no conscience, but pretending not to know, the buyer can only admit that he is unlucky.
Now suddenly there is a Xin’an Group with a completely different style of behavior from ordinary businesses, which immediately attracted everyone’s attention.
At this juncture, Guanquan Company, which has just launched a new product and spent a lot of money on prime-time advertisements: “…”
Thank you.
This advertising fee has been lost again.
Even Xin’an Group has been in the newspapers for a few days because of the implementation of this service regulation.
This is not the same as before!
– You must know that in the previous reports, Guanquan Company and Xin’an Group are neck and neck, each accounting for half.
Now…
The main page is full of Xin’an Group and their new products and ‘star services”, and various articles are discussed in full swing.
And what about Guan Quan?
To be squeezed into a corner, how much grievances and grievances, how much concealment and concealment.
Vice President Guan Quan was so angry that he slapped the table: “I want to advertise, ah, advertise! Are you afraid of being discovered in this place!?”
One can imagine how this would work.
Two or three times in a row, they made a lot of money, but the limelight was all robbed by Xin’an Group.
And more than once.
They were given some meat dregs before, but now they don’t even drink soup.
“unacceptable!”
Lu Huai’an didn’t care about them. After hearing about it, he just laughed and said, “It doesn’t matter.”
They were angry when they were angry, and no matter how hard they tried, they couldn’t touch his side, and he didn’t feel any pain or itching.
No matter what happened to Guan Quan, he was busy anyway.
Lu Huai’an didn’t fully hand over the cooperation with Ms. Hua to Chen Yizhi, so he didn’t care.
Every progress they made, every direction they negotiated, he would roughly check them out.
If there were too many deviations from his memory, he directly rejected them.
Not much money, not easy to make money.
Save if you can!
Some detours or something, don’t go to toss.
But his performance made Ms. Hua and the others very confused.
“Why?” One of Hua Songyuan’s subordinates dared to ask the question: “Why is this not possible?”
Obviously Lu Huai’an didn’t participate much in their meeting, and even the report didn’t follow the whole process, but read the conclusion directly.
However, they finally negotiated, and when they came to Lu Huai’an, they were often rejected outright.
And there is no room for recovery. The Xin’an Group is as stable as a rock. Lu Huai’an said that if he vetoed, he will veto it, and no one has raised any objections.
Chen Yizhi even took Lu Huai’an’s words as a decree, saying that the project would not work, so he just gave up.
This made them feel like the second monk, puzzled.
It’s so bizarre.
Lu Huai’an thought about it and gave them an analogy: “At that time, I didn’t know much about clothing.”
However, this did not prevent him from mastering the general direction of the garment factory.
How to go next, where to increase efforts, the information he considers is very, very complicated.
Different from the content received by everyone in the laboratory, he considered more about the acceptance of the general public and its general direction.
And this point of view, replace to any project is the same.
For example, now, the status of Xin’an Garment Factory in the country is clear to everyone.
His statement clearly persuaded everyone.
After all, none of the industries under Xin’an Group are cowardly.
Either one is quite manageable.
In private, someone secretly asked Chen Yizhi and the others: “Color TV, express delivery, etc., is it also checked by President Lu?”
“It’s all.” Chen Yizhi and the others smiled proudly: “So, what Mr. Lu said, we don’t need to think about right or wrong, just execute it directly.”
Specific to a certain link, there may be the effect of discussion.
But there’s really no need to argue with Lu Huai’an like this kind of general direction control.
Because, everything that happened before shows that Lu Huaian’s vision is precise.
The crowd was persuaded.
The cooperation with each other is more intimate, and there has never been such friction as before.
At the end of the second month, Lu Huai’an began to read the reports handed in from various places.
Since last month, the ‘star service” has really been put into use.
At first, it wasn’t so obvious.
After all, there are those who are mischievous, and there are those who do things.
The account is actually not very good, and the profit has been falling.
The money spent in the middle twists and turns is more than the payment to the customer.
There were also people who hesitated, but Lu Huai’an insisted that they strictly enforce it.
“If you have a home, you will have it.”
Don’t worry about this little loss in front of you.
What they picture is the future.
And now.
Today, a month and a half later, everyone was shocked to find that the report had already begun to turn losses into profits.
Moreover, sales simply cannot be said to have skyrocketed.
This is pure skyrocketing!
It even doubled up!
“The headquarters has made a diagram, which is more intuitive.” Hou Shangwei pulled out a diagram.
The original ups and downs line began to rise in a straight line at the beginning of this month.
More sales are increasing day by day, and as of today, there is no downward trend.
Still going up.
The corners of Lu Huai’an’s lips also rose slightly, and he smiled happily: “That’s right.”
Why were foreign products popular in the first place?
It’s not because the production line is more developed, the output is larger, and the quality is better.
It is a fact that domestic development is slower than others, and the quality is not as good as others, and there is nothing to admit.
But now, since their quality has come up, why do many people still choose foreign products?
Because they have no bottom in their hearts.
They are afraid that they will spend a lot of money to buy back a similar product.
Foreign ones are more expensive. Anyway, things are good and the quality is solid.
And now, the ‘star service” launched by Xin’an Group has eliminated their worries from the source.
Xin’an Group is telling everyone plainly that their products have absolutely no problems with the quality.
If there is any problem with the quality, you can return it at any time!
So, how can sales not skyrocket?
Even, they don’t need to do extra steps.
This alone has directly compared other brands on the market.
After everyone entered the electrical city, other brands basically didn’t bother to look at them, and they said, “Where is Xin’an Electric? Where is Xin’an’s brand? Is this Xin’an’s?”
With the ‘star service” project settled by Lu Huaian, Xin’an Electric directly won half of the domestic electric appliances in one fell swoop.
Moreover, it is very stable, and no one else can take it away.
During this period, Xin’an TV also held large-scale events from time to time, and from time to time discounted prices.
Every time they do an event, people just go crazy.
It’s not the same as money.
As long as they can get the goods, they want it!
After all, after this festival, you can make a small profit by selling it.
This routine has been mastered by many people now.
Therefore, as long as the major electrical cities engage in activities, it must be crowded.
Even the most remote cities are no exception.
It was amazing that various TV stations were scrambling to broadcast this scene.
Many people were also interviewed in the middle, and without exception, they all felt that Xinan Electric was of good quality, excellent price, and excellent after-sales service.
Of course, more, or after the sale of this returnable star.
“If other brands also implement such after-sales service, will you consider their products?”
The reporter’s question is on point.
This is also the issue that many domestic brands are most concerned about.
In terms of quality, they are not bad.
However, they did not have the courage to follow Xin’an Group to take money to bet on an unknown possibility.
The ratings for this interview were very high.
Obviously, the TV station also knows what they are thinking, and the interview is very long.
Everyone’s answer is different, but in general, it’s basically the same.
“Of course, I didn’t dare to buy domestic products before, because I felt that buying electrical appliances was like buying a bomb, and I didn’t know which one would explode suddenly. After this kind of after-sales service, even if there is a problem, I’m not afraid. If it really doesn’t work, just replace it, and if it doesn’t work, return it.”
“If other brands are of good quality and have this kind of aftermarket…I will consider it.”
“I actually liked a small brand before, because they looked good… But their quality is not guaranteed, and there is basically no after-sales service, so… Haha, if they also implement this kind of after-sales service, I think I still like their products, Because it’s really pretty!”
“This… It depends on the quality of their products, as you know, if there is no certain guarantee for such high-priced electrical appliances, I really dare not start casually…”
“I probably still, won’t consider it, unless they do make a big improvement because of a refrigerator I bought…”
In general, everyone is more willing to support domestic brands.
However, this is based on not harming their own interests.
No one is willing to throw money into the water to buy back a feeling.
If the products are really decent and the after-sales service is also good, they are of course willing to support domestic brands.
After the interview of this issue was broadcast, it was a reassurance for the brands.
It turns out that as long as their products are of high quality and after-sales service is considerate, they can also win against foreign brands.
Xin’an Group is a prime example.
After Lu Huai’an heard this, he laughed, “What is this?”
What is it to seize the domestic market.
This is their market!
To push their products abroad and to seize the foreign market is a great applause!
However, this is only a few people talking about themselves.
If I can’t do it now, others won’t take it seriously, they will only think he’s blowing it.
However, Lu Huaian was really moved.
For example, the sales of their clothing to Southeast Asia have always been very good.
In Southeast Asia, many local clothing sales are not as good as theirs.
It is a pity that other areas abroad, they are still unable to reach.
“But it doesn’t matter much.” Lu Huai’an was still quite optimistic: “Clothing or something, after all, there is no threshold, it’s too simple.”
Difficulty expanding is also normal.
But other products are different.
For example, mobile phones, which they are working on now, and computers.
If they can take a step ahead, then in the future, it is not impossible for them to turn around with their foreign identities and export in reverse!
Chen Yizhi took a deep breath and nodded heavily: “I feel the pressure.”
Patting him on the shoulder, Lu Huai’an laughed: “Take your time, don’t rush.”
He has already drawn the future starry sky and sea, just waiting for them to study the results and slowly realize it.
I have to say that he beat the chicken blood, and the effect is quite good.
At least, the Bohai Internet project has indeed made great progress.
“A large part of the factor lies in the participation of President Hua and the others.” Chen Yizhi did not take credit, and said sincerely: “The foundation of this structure is built by them.”
All they do is build on this foundation and build on it.
Lu Huai’an hummed and didn’t care about these details: “As long as the result is good, that’s fine.”
Anyway, now they are in the stage of cooperation, win-win!
Hua Songyuan and the others were also quite surprised. The team led by Chen Yizhi was really a hidden dragon and a crouching tiger!
Basically, every question they ask is very critical.
In this way, they have more confidence in the future of this project.
After the people left, Chen Yizhi handed over the documents of their mobile phone laboratory: “We have made a new progress.”
Based on Hua Songyuan’s theory, Chen Yizhi and the others found that the two are actually interoperable.
Computers and mobile phones can communicate with each other, and Internet projects can even communicate with each other.
This is a big progress.
Lu Huai’an thought for a while, and said slowly, “Zhang Zhengqi said that there has been new progress in mobile phones abroad. I will let him get some products back.”
If you can get blueprints or something, that would be great.
“That’s probably not possible.” Chen Yizhi pushed his glasses and couldn’t help but smile: “Foreign countries are watching these closely now, and accessories are difficult.”
Not to mention the drawings.
This is nothing compared to the previous small appliances.
Too.
Lu Huai’an sighed, “Take your time.”
The meal must be eaten one by one, and the road must be taken step by step, so there is no hurry.
Now they have fallen far behind others, they have to catch up first, and then consider the things behind.
However, Xin’an Group has taken a good lead.
After the news interview was broadcast, many bosses began to think about it.
Especially after watching for two months, they found that Xin’an Group did not lose money because of ‘star service”, and even after the sales skyrocketed, they moved their minds one after another.
Many domestic brands have begun to move closer to the model of Xin’an Group.
Isn’t that the star service! ? They can too!
Isn’t it quality first? They can too!
For a time, the slogan of national feelings was shouted very loudly.
Everyone is also very cooperative, but if they are engaged in activities, the sales of this star-level service and top-level service will soon improve.
By the end of April, the quality of after-sales service has become the primary condition for people to select products.
Someone couldn’t help but sigh: “Lu Huai’an has completely rewritten the pattern of our product sales by himself.”
“Have to obey.”
Lu Huai’an is really someone with some skills.
Lu Huai’an didn’t care much about their thoughts.
He has been very fond of contacting Zhang Zhengqi recently.
After Zhang Zhengqi knew that he was in Bohai, he smiled and said, “You just don’t leave, I just have a shipment to send to Bohai – I brought you a nice computer.”
He said yes, it must be quite good.
“Okay.” Lu Huai’an also cheered up and said happily, “That’s right, I also want to build a new computer.”
He also has a computer, and basically every house has one, but the best one is in Beifeng.
Now Beifeng is in the most violent season of sandstorms. The yellow sand is full of yellow sand, and there will be few days of good weather. Lu Huaian really doesn’t want to go back to Beifeng.
“It’s just…” Lu Huai’an sighed: “This computer can’t be moved around all the time. It’s a pity to leave Bohai.”
If it doesn’t work, it’s better to go back to Nanping. Anyway, he already has one on Bohai’s side.
After all, at the end of the year, he basically stayed in Nanping for the longest time.
“Hey, it’s not necessary.” Zhang Zhengqi laughed, but he didn’t finish his sentence, and sold out: “When I arrive, you will know, it won’t be troublesome anyway.”
Lu Huai’an pondered in his heart and was a little surprised: Could it be… a laptop?
But now the desktop has not developed yet!
Portable… I’m afraid it’s a brick.
He didn’t dare to report too much hope, but he still had some expectations in his heart.
The day Zhang Zhengqi arrived at Bohai, he saw Lu Huaian as soon as he looked up.
The two talked and laughed and walked straight away, leaving it to Hou Shangwei to deal with it.
“It’s not peaceful recently. There are frequent movements abroad.” Zhang Zhengqi said, and he was also quite depressed: “We had two shipments, and both were stopped.”
Obviously, all the procedures were complete and they were thoughtful, but they were stopped.
People don’t know the reason, so they can’t get started.
He didn’t deduct it directly, but just stopped him, saying that he needed to continue to check the procedures and various materials.
“I can’t wait here, and my ship can’t be wasted, so the two batches of goods have not been brought back.”
The group of people refused to give in, so Zhang Zhengqi pretended to be angry and waved his sleeves away.
Lu Huai’an smiled and nodded: “Yes, it’s better to take the initiative slowly into our hands.”
Keeping the other party staring and checking, it’s not easy to do outside work.
You have to let them know that they are not easy to mess with, and let them back down step by step, so that the follow-up work can be carried out.
“Yeah.” Zhang Zhengqi sighed: “Otherwise, this is really impossible, they are really not afraid of wasting time, and keep staring at it.”
The two chatted for a while, and when Hou Shangwei said everything was done, Zhang Zhengqi laughed.
“The computer I brought for you is still over there. It’s in my blue suitcase. Let my assistant bring it here.”
The suitcase was delivered quickly.
Zhang Zhengqi opened the layers of packages and took out a large box.
In the hand, it is really heavy.
Lu Huaian weighed it, raised his eyebrows and looked at him: “Is it really a computer?”
“Then there are still fakes.” Zhang Zhengqi laughed and rubbed his hands: “Open it and see? Don’t mess it up.”
In order to ensure safety, he also specially put it in his suitcase.
Once the box is opened, there are some protection measures.
Fortunately, computers are really good.
Lu Huai’an looked at it and was quite surprised: “Is it really a laptop?”
“That’s not it!” Zhang Zhengqi was so excited, he encouraged him to open it quickly and have a look: “See if it’s broken?”
After unpacking, the pure black fuselage attracted their attention.
Lu Huai’an was very nervous, and he was a little excited.
When it was gently opened, with a clear “click” sound, I saw that the two halves of the keyboard, which were separated diagonally, actually merged into one!
“Yo!”
Even Hou Shangwei couldn’t help leaning over and staring at it seriously.
Lu Huai’an tentatively closed it again and opened it again.
Untangle and merge, always effortlessly and smoothly.
“It’s very high-tech!” Lu Huai’an was surprised.
He searched in his memory. Is there such a laptop that his little daughter brought back?
like…
is not.
The notebook at the back is indeed very light, thin and smooth.
But the keyboard is really not like this.
Even, the keyboard is not very good for typing, and the youngest daughter always likes to connect an external keyboard when giving a report.
The keyboard in front of him really broke his cognition.
Even though this laptop is still a bit heavy as a whole, it is really very tech-savvy.
“It’s really good.” Lu Huai’an liked it.
The next day I took it to find Chen Yizhi.
Sure enough, after seeing it, Chen Yizhi liked it very much: “This computer is amazing.”
He played it once before asking Lu Huai’an, “Are you going to help install a system? Well, I bought it before…”
Last year, the scene of the big guys queuing up overnight to buy windows95 is still vivid in my mind.
Chen Yizhi will not be short of this, he is mostly stocking up.
“Oh, no.” Lu Huai’an nodded his hand, as if he was discussing the weather today: “I was thinking, if you take out this computer and let you guys take it apart for research… you can take it out. Does it reproduce?”
“…” Chen Yizhi stayed still.
After a long while, he took a long sigh: “No.”