A Ranger's Mission: A Lost Soul

Interlude - Communication between a Top Ranger and LeagueNet

From: [email protected] Sent: 07:23

To: [email protected]

Subject: Monitoring Account of underaged Trainer for a Mission

Hello,

My name is Lena Winifred. I am a Top Ranger working on a Mission on behalf of the Ranger Union, Unova Pokémon League, and the International Police regarding an underaged Trainer, William. His Trainer ID information, and generated League Net username as he has not logged in yet, is below:

Trainer ID: 693884837995

Username: William (*)

Attached are the related documents from the Ranger Union, Pokémon League about my existing League Net account, and proof of identity from the Ranger Union.

Due to the nature of the Mission, I am staying with William throughout the course of his Journey until stated otherwise. In accordance with the Pokémon League Privacy Policy, I am requesting that my own League Net account be given monitoring privileges for William’s account, as well as be notified of any mention of his profile if able.

If you have any questions, or need further info, please let me know.

Best Wishes,

Lena Winifred - Top Ranger, Ranger Union

Fine Styler Contact Number: (xxxx)-xxxx-xxxx

Email: [email protected]

From: [email protected] Sent: 07:23

To: [email protected]

Subject: Monitoring Account of underaged Trainer for a Mission - Auto Reply

Hello,

Thank you for reaching out to the League Net help email! It seems like you’re referencing a law, as such, we recommend that you reach out to our legal team at [email protected] concerning this matter.

If you have any further questions, please don’t hesitate to email us back at [email protected]!

Best Wishes,

League Net Mailbox

NOTE: THIS EMAIL IS AN AUTO REPLY. TO HAVE THIS REVIEWED BY A HUMAN, PLEASE RESPOND TO THIS MESSAGE.

From: [email protected] Sent: 07:25

To: [email protected]

Subject: Re: Monitoring Account of underaged Trainer for a Mission

Hello,

This is my response for the auto reply to be reviewed by a human, hope to talk to you soon! :-)

Best Wishes,

Lena Winifred - Top Ranger, Ranger Union

Fine Styler Contact Number: (xxxx)-xxxx-xxxx

Email: [email protected]

From: [email protected] Sent: 09:57

To: [email protected]

Subject: Monitoring Account of underaged Trainer for a Mission - Ticket Generation

Hello,

Thank you for reaching out to the League Net help email! Your email has been turned into Service Request 5488411, and routed to our admin team. Please give them upwards of 24 business hours to respond.

Best Wishes,

League Net Mailbox

NOTE: THIS EMAIL IS AN AUTO REPLY. ALL EMAILS IN RESPONSE TO THIS MESSAGE WILL BE ADDED TO YOUR TICKET

‘Son of a Bisharp…’

From: [email protected] Sent: 12:23

To: [email protected]

Subject: Service Request 5488411 - Monitoring Account of underaged Trainer for a Mission - Ticket Generation

Hello,

I am out of office until Monday the 17th. I will answer all emails in the order they are received when I return.

I apologize for the inconvenience.

Best Wishes,

Chris Abernathy - League Net

Automatically sent on Thursday, March 14th, 20XX at 12:22.

‘You have got to be kidding me.... Is there nobody else to answer the ticket?’

From: [email protected] Sent: 9:52

To: [email protected]

Subject: Service Request 5488411 - Monitoring Account of underaged Trainer for a Mission - Ticket Generation

Hello,

Thank you for submitting Service Request 5488411, concerning monitoring an account for an underaged Trainer. My name is Chris and I’ll help you today. Unfortunately, the email chain does not look to have attached properly, can you please forward the email in question?

Best Wishes,

Chris Abernathy - League Net

‘Can you read?’

From: [email protected] Sent: 12:25

To: [email protected]

Subject: Re: Service Request 5488411 - Monitoring Account of underaged Trainer for a Mission - Ticket Generation

Hello,

Attached is the forwarded email, as well as all the original attachments! If you have any questions, or need further info, please let me know!

Best Wishes,

Lena Winifred - Top Ranger, Ranger Union

Fine Styler Contact Number: (xxxx)-xxxx-xxxx

Email: [email protected]

From: [email protected] Sent: 13:12

To: [email protected]

Subject: Re: Service Request 5488411 - Monitoring Account of underaged Trainer for a Mission - Ticket Generation

Hello,

Thank you for forwarding the email, looking at the nature of this request, I’ve escalated this issue to the appropriate party. I’ve routed the ticket to the next level. If you do not hear back within 24 business hours to respond, please reach back out to this email chain.

Best Wishes,

Chris Abernathy - League Net

‘Aren’t you an admin…? Fine, okay…’

‘It’s been 5 hours, how long does it take to forward a damn email?’

From: [email protected] Sent: 07:13

To: [email protected]

Subject: Fwd: Re: Re: Service Request 5488411 - Monitoring Account of underaged Trainer for a Mission - Ticket Generation

Hello,

My name is Raegan Rylee, I was informed by my co-worker Chris that you needed monitoring privileges for an underaged Trainer. We previously spoke to Professor Juniper about an account of this nature, however, for verification, we will need the following documents:

Pokémon League Trainer Notice, containing the user’s Trainer ID, their full name, as well as your own Trainer ID so we can properly link the account notification to yours as well.

Ranger Union Disclosure of Mission Intent, along with proof of Ranger Status for verification purposes.

Once provided, we can get the permissions added to your account to be notified of any mention of the Trainer, view comments and private messages to the Trainer before they are sent or published if they are detected by our filters, and mark other comments and mentions for review by a site admin.

Best Wishes,

Raegan Rylee - League Net

‘I… I already… is it not on the service request…?’

From: [email protected] Sent: 07:17

To: [email protected]

Subject: Re: Re: Service Request 5488411 - Monitoring Account of underaged Trainer for a Mission - Ticket Generation

Hello,

Attached is my original email, as well as all the original attachments which should cover everything! If you have any questions, or need further info, please let me know!

Best Wishes,

Lena Winifred - Top Ranger, Ranger Union

Fine Styler Contact Number: (xxxx)-xxxx-xxxx

Email: [email protected]

From: [email protected] Sent: 08:33

To: [email protected]

Subject: Re: Re: Service Request 5488411 - Monitoring Account of underaged Trainer for a Mission - Ticket Generation

Hello,

Thank you for these documents. However, none of these documents contain the Trainer’s last name, and are missing any proof of permission for going on a Journey. If you can provide those documents, we can move forward.

Best Wishes,

Raegan Rylee - League Net

‘You’ve gotta be—’

From: [email protected] Sent: 08:47

To: [email protected]

Subject: Re: Re: Service Request 5488411 - Monitoring Account of underaged Trainer for a Mission - Ticket Generation

Hello,

William has no known last name at the current time due to the nature of his case. Attached are scans of a signed permission form from both his case worker from the Unova Child Welfare Services, and his Teacher, along with their contact information at the top.

Thank you,

Lena Winifred - Top Ranger, Ranger Union

Fine Styler Contact Number: (xxxx)-xxxx-xxxx

Email: [email protected]

From: [email protected] Sent: 09:03

To: [email protected]

Subject: Re: Re: Service Request 5488411 - Monitoring Account of underaged Trainer for a Mission - Ticket Generation

Hello,

Thank you for these documents and clarification. As they were scanned, and not faxed, we will need to verify the authenticity of these documents.

Please give us upwards of five business days to reach out to the Unova Child Welfare Services, and William (*)’s Teacher.

Best Wishes,

Raegan Rylee - League Net

‘Oh, for fu—’

From: [email protected] Sent: 09:09

To: [email protected]; [email protected]; [email protected];

Subject: Re: Re: Service Request 5488411 - Monitoring Account of underaged Trainer for a Mission - Ticket Generation

Hello,

I apologize for bothering you both so early, but can you please provide proof that this attached document scanned with a Fine Styler was both signed by you for a League Net Admin?

Thank you,

Lena Winifred - Top Ranger, Ranger Union

Fine Styler Contact Number: (xxxx)-xxxx-xxxx

Email: [email protected]

From: [email protected] Sent: 10:15

To: [email protected]; [email protected]; [email protected];

Subject: Re: Re: Service Request 5488411 - Monitoring Account of underaged Trainer for a Mission - Ticket Generation

Hello,

I signed this document, and confirm my permission and intent of letting William go on a supervised Journey. If you need any further details, please contact me in a separate email chain to prevent the original chain from being cluttered.

Thank you,

Clare Ranton - Coordinator, Unova Child Welfare Services

Xtransceiver: (xxxx)-xxxx-xxxx

Email: [email protected]

From: [email protected] Sent: 10:20

To: [email protected]

Subject: League Net Contact Number.

Hello,

I hope you are doing well, and I hope the League Net Admins have not been giving you the runaround. I wanted to provide the direct phone number of the Unova League Net for future reference because I know how ridiculous they are over email. Just say ‘Clare sent me’, and that should take care of most things as this phone number is technically is under the table and isn’t public to most.

Unova League Net Admin Number: (xxxx)-xxxx-xxxx

Please don’t hesitate to reach out to me for anything, or give me updates on how William is doing.

(Or if Jake, or any other Interpol stooge shows up again.)

Best Wishes,

Clare Ranton - Coordinator, Unova Child Welfare Services

Xtransceiver: (xxxx)-xxxx-xxxx

‘Clare, you are a saint…’

From: [email protected] Sent: 13:27

To: [email protected]; [email protected]; [email protected];

Subject: Re: Re: Service Request 5488411 - Monitoring Account of underaged Trainer for a Mission - Ticket Generation

Hello,

I can verify that I signed this document as well. If you need any further details, as with Clare, please contact me in a separate email chain to prevent the original chain from being cluttered.

Thank you,

Mr. Davidson Smith - Educator, Accumula Public School District

Office Number: (xxxx)-xxxx-xxxx

Working Hours: M-F, 7 AM - 5 PM.

From: [email protected] Sent: 09:37

To: [email protected]

Subject: Re: Re: Service Request 5488411 - Monitoring Account of underaged Trainer for a Mission - Ticket Generation

Hello,

As verification has been provided, I have linked William (*)’s League Net account with yours. On viewing his account after searching for it, you should be able to view all his accounts like any other Trainer account. However, now you will be able to mark comments for League Net admin review, and be notified of all mentions of his account across the site. On top of that, you will also be able to see all messages as well directly sent to his account through League Net, and copies will be sent to your listed account email.

Attached is a guide for the features of account monitoring. If you have any further concerns or questions, please don’t hesitate to reach back out to our email, or directly to my own email.

Best Wishes,

Raegan Rylee - League Net

From: [email protected] Sent: 21:02

To: [email protected]

Subject: Service Request 5488411 has been marked as resolved

Hello,

Your Service Request, 5488411, has been marked as resolved. If you can, please fill out our survey on how we handle your request, and you’ll be automatically entered into a chance to win an Apricorn Poké Ball set made by Kurt himself!

Best Wishes,

League Net Mailbox

NOTE: THIS EMAIL IS AN AUTO RESPONSE. RESPONSES TO THIS EMAIL ABOUT HOW YOUR CASE WAS HANDLED WILL NOT BE REVIEWED. PLEASE FILL OUT THE SURVEY IN THE LINK ABOVE.

‘Free Pokéballs? Eh, okay. Guess I can rant about having to wait 4 days just for the guy to not read the email... What kind of company is running their IT...’

Beta Readers:

David “TheBlizWiz” R